Novotel London Excel

7 Western Gateway, London, United Kingdom, E16 1AA  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Novotel London Excel

Wi-Fi
Parking

GBP 16 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Turkish bath

Spa lounge

Laundry

Self-service laundry

Verified Reviews:

  • Staff were excellent - Nice facilities - Breakfast was buffet excellent - 10 minutes by taxi from london city airport
  • Beds were hard as a rock - Breakfast was super - Personal service was great
  • Room was very clean and spacious - Reception desk staff was not very helpful - Public transport (dlr) is next door
  • Close to customshouse station - Good breakfast buffet - Very nice staff - Quite good rate
  • Superb room, quite small but very nice - Great views - Staff pleasant - Lobby/bar/restaurant area were very nice

Overview

Novotel London Excel boasts positioning close to Tower Bridge, Canary Wharf and The London Eye, offering 257 rooms and featuring a relaxation room and a spa lounge. Offering accommodation in the 9-story building, the hotel combines contemporary architecture and modern facilities.

Located in a market area close to Canning Town subway station as well as a tower and a palace in London. Thanks to an underground station nearby, the excellent hotel is well connected with other parts of London.

There are shopping places, such as shops, fairgrounds and stores nearby.

Within a 5-minute walk guests will find Custom House for ExCeL train station. The property is 5 minutes' drive from London City airport.

Rooms

The rooms in Novotel London Excel come with an iPod dock, television with satellite channels, a work area, a seating area and a wardrobe. Some rooms overlook the skyline. They also feature private bathrooms fitted with bathrobes, a shower and a hairdryer.

Eat & Drink

There is a restaurant for guests to enjoy their meal. A range of local dishes is offered at the authentic restaurant. Guests can unwind at the small Upper Deck Restaurant And bar serving a wide range of coffee and tea. Serving an array of dishes, Bollywood Brasserie and The Upper Deck Restaurant & Bar at the Novotel London ExCeL are just 150 meters away.

You can start your day with a full english breakfast, which costs GBP 15.95 per person per night. 

Services

A lift, a luggage storage and a cloakroom along with a photocopier, a meeting room and a business centre are also at guests' disposal.

Relax

Guests will enjoy a sauna, a steam room and a Jacuzzi on site. On-site fitness facilities include a fitness room and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 16 per day.

The personnel at the hotel speaks English, French, Spanish, Italian.

Number of floors:   9.  Number of rooms:   257.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Bicycle storage
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Video games
  • Children's play area
  • Game room

Leisure facilities

  • Television in lobby
  • Spa center
  • Spa lounge
  • Sauna
  • Turkish bath
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Central heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Media

  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Novotel London Excel London location
Show big map »

Hotel Address:

7 Western Gateway, London, United Kingdom, E16 1AA

Get directions
City Center
  • London
    10.5 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    4.8 km
Underground stations
  • Silvertown
    1.7 km
  • Canning Town
    1.3 km
  • Bus stop
    1.9 km
Restaurants
  • Docklands Bar & Grill (cuisine: European, British)
    90 m
  • Bollywood Brasserie (cuisine: Indian)
    110 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Novotel London Excel photos Restaurant
Superior Premium Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Deluxe|Superior Premium Room with Queen bed + 1 Sofa

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Voice mail
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Media:Wake up service
Room Description:

Double room with child extra bed (3-12 yrs)

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Triple room with child extra bed

Novotel London Excel photos Exterior Hotel information
Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Superior|Superior Double Bed + Sofa + Breakfast

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Triple room with child extra bed

Novotel London Excel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Convention centers

  • ExCeL Exhibition Centre100 m
  • ExCeL London100 m

Amusement

  • Gala Bingo1.4 km

Stadiums

  • The O2 Arena1.6 km

Air business related

  • London City Airport1.8 km

Transport

  • Emirates Air Line - Greenwich Peninsula1.4 km

Underground stations

  • Canning Town1.2 km
  • Silvertown1.6 km
  • North Greenwich1.6 km

Local attractions

  • British Music Experience1.5 km
    The Bubble, London
  • Geffrye Museum2.3 km
    Kingsland Road, London
  • The Who Shop2.8 km
    39-41 Barking Road, London
  • The Thames Barrier1.8 km
    1 Unity Way, London
  • Billingsgate Market2.5 km
    London E14 5ST England

Near the hotel

  • ISKCON Bhaktivedant Manor990 m
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
  • Up at The O21.4 km
    The O2, London
  • Thames Barrier Park1.1 km
    North Woolwich Road, London
  • Dinosaurs Unleashed London O21.4 km
    The O2, London

Restaurants nearby

  • Docklands Bar & Grill90 m

    Address: Royal Victoria Dock
    Phone: +44 (0)207 055 2119

    Cuisine: European, British
    Price Range: CAD 40 - CAD 81

  • The Upper Deck Restaurant & Bar at the Novotel London ExCeL110 m

    Address: 7 Western Gateway
    Phone: 0207 540 9700

    71% likes this, based on 80 reviews
    Cuisine: Contemporary, International
    Price Range: CAD 32 - CAD 92

  • Caribbean Scene240 m

    Address: ExCeL Marina, 17 Western Gateway
    Phone: 020 7511 2023

    Cuisine: Caribbean
    Price Range: CAD 32 - CAD 125

  • Bollywood Brasserie110 m

    Address: 2 Western Gateway
    Phone: 020 7473 5004

    Cuisine: Indian
    Price Range: CAD 73 - CAD 90

  • Airline Cafe & Diner150 m

    Address: 14 Western Gateway

    50% likes this, based on 43 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Hotels nearby
Smart Stay London
4 stars
0.1 km
Good Hotel London
4 stars
0.2 km
Metro Inn London
3 stars
5 km

Novotel London Excel Reviews

Guest reviews are submitted by our customers after their stay at Novotel London Excel

Average guest rating

8.0out of 10
Fabulous
Based on 498 reviews

Guest reviews

  • Couple
    10.0

    Very close for the O2, our reason for staying. Staff very helpful and polite, wonderful breakfast. Even though it has many rooms, it was quiet and nothing kept us awake. Would definately stay again.

    Maybe not quite enough parking.

  • Couple
    10.0

    Lovely hotel, ease of use we were going to an event at the O2 so found it very easy placed for this.

  • Older travelers
    10.0

    Went shopping and to see a show in London

  • Couple
    10.0

    We were blown away by our experience at the Novotel London Excel. Our room was extremely modern, spacious and comfrotable. We enjoyed a wonderful nights sleep and was so close to the O2 Arena. The breakfast was one of the most delicious I have ever had in a Hotel! Fresh food, extremely attentive staff and great coffee! We would not hesitate in recommending this hotel to anyone

    Nothing, we loved it all

  • Older travelers
    8.2

    The bar, restaurant, and the staff

    The room was very noisy, banging on the ceiling early in the morning

  • Older travelers
    7.4

    room was clean and tidy, hotel reception staff very polite and extremely competant,breakfast choices were first class. a very enjoyable stay.

    advertised as very close to 02' arena it cost £37.00 for a return taxi fare, something i really did not expect.

  • Couple
    10.0

    The hotel was amazing, with brilliant facilities and staff. I would definitely return.

  • Couple
    8.2

    I enjoyed the sauna and steam room, as well as the breakfast.

    The staff were not helpful when i lost an item of property, which I never got back.

  • Older travelers
    8.8

    We stayed at Novotel because we went to the Excel Centre. Having arrived early, there was no problem leaving our overnight bag until we could check in. Had one of the best sandwiches ever for a snack in the bar. The next day we wanted to go for a wander and again, there was no problem leaving bag although we had checked out. We were able to collect our bag before heading home. Staff very friendly and helpful. Would definitely stay again on a visit to the City.

    Our room had a not very good view immediatley over the restaurant roof. I would probably request a room higher up with a bit of a view, but it didn't spoil our stay.

  • Group of friends
    8.8

    I was impressed by the staff and how easy and quickly it was to check in. I thought the hotel itself was modern and in all areas of the hotel I felt comfortable. I was greatful for the balcony as I could sit, have a drink and relax over an extremely nice view of the o2 and surrounding areas. Overall the hotel was best placed for what I had planned for the evening.

  • Couple
    10.0

    sitting and relaxing next to the thames

    couldnt get any food gone midnight

  • Group of friends
    9.2

    bar and restuarant plus proximity to Excel

  • Group of friends
    7.4

    Staff very helpful about travel around city - Also bar staff very ttentive to our needs thank you.

  • Older travelers
    7.4

    We had sunshine during the afternoon, and after a 3 hr train journey enjoyed sitting out overlooking the docks (nice and quiet) to have a late lunch. Tube (Victoria) approx only 300yds away 2-3 mins walk. All staff were very nice and helpful.

    The web site said only 1 mile away from O2 - this is possibly as the crow flies as the river was between hotel and O2. The taxi cost us£15 to O2 and return £25 as tunnel was closed.

  • Group of friends
    8.2

    the hotel was modern and clean with a lovely terrace overlooking victoria dock. excellent location for the excel center. helpful staff.

    hotel seemed to put up the price of carparking by a couple of pounds per night because it was the london marathon weekend. a lot of aircraft noise from city airport if the window is open.

How to reach hotel

hotel Novotel London Excel London location
Show big map »

Hotel Address:

7 Western Gateway, London, United Kingdom, E16 1AA

Get directions
City Center
  • London
    10.5 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    4.8 km
Underground stations
  • Silvertown
    1.7 km
  • Canning Town
    1.3 km
  • Bus stop
    1.9 km
Restaurants
  • Docklands Bar & Grill (cuisine: European, British)
    90 m
  • Bollywood Brasserie (cuisine: Indian)
    110 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge